Home Based Services

Home and Community (HACC) Programs

Social Support can be offered to people who are unable to meet appointments due to lack of transport or support. Social Support is also offered to people who are geographically and socially isolated and need to leave their home environment to interact and belong to their local community

Personal Care is offered to people who are finding it difficult to maintain their personal hygiene due to illness, frailty or other circumstances. This program is developed to maintain independence, Our staff are friendly caring people, who will at all times respect the modesty and dignity of all our customers.

In Home Respite is a program that is designed to allow the carer a break from the caring role, whilst still maintaining the customers daily routine within their own home. Our staff are friendly and are fully qualified to provide quality care respite services.

Domestic Assistance is offered to people who are finding it difficult to fulfil the daily chores within the household. This includes unsupported shopping, preparation of the evening meal and cleaning duties. This program is designed to maintain your independence and prevent premature entry into residential care.

Department of Veteran Affairs

Veterans' Home Care is a program that provides low level home care services to eligible veterans and war widows/widowers in their own homes.

Domestic Assistance includes assistance with domestic chores, such as household cleaning, dishwashing, bed making, clothes washing, ironing, shopping for the veteran and bill paying. Domestic assistance may include help with meal preparation if this service is not being provided separately. In rural and remote areas, domestic assistance may also include activities such as collecting firewood.

Personal care includes assistance with daily self-care tasks, such as eating, bathing, toileting, dressing, grooming, getting in and out of bed and moving about the house.

Respite Care is designed to provide relief for a carer who has the responsibility for a person requiring ongoing care, attention or support and may be used in times of unavailability of the carer for any reason. It gives the regular carer a chance for some much needed rest and relaxation. Respite care may be provided in different ways depending on the individual situation. Care may be provided:

in-home;
in an Australian Government-funded aged care home; or
as emergency respite care in the home.

Home and Garden Maintenance is designed to minimize environmental health and safety hazards that impact on the veteran. To keep the home safe and habitable, it may involve minor maintenance or repair work, which may be carried out by a handyman, but that does not require a qualified tradesperson. Tasks may include changing light bulbs and tap washers, installing batteries in smoke alarms, gutter or window cleaning, general yard clean up where a safety hazard presents, clearing of debris following natural disasters, or other tasks within the approved hours of service and as agreed between the veteran and the service provider.